Please note that the XTroniC Direct website is to be seen as a) the website AND b) the webshop section.

2) Purpose of the XTroniC Direct website
All the materials contained in the XTroniC Direct website are provided for informational purposes only and shall not be construed as a commercial offer, a license, an advisory, fiduciary or professional relationship between you and the Company. No information provided on this site shall be considered a substitute for your independent investigation. The information provided on the XTroniC Direct website may be related to products or services that are not available in your country.
All the materials contained in the Company’s webshop are provided for online sales and shipping over Belgium, Europe or Worldwide.
Each shipment of materials requires an advance payment.
Only pricing DURING CHECKOUT PROCEDURE includes VAT and shipping costs, depending on your location, business nature, choice of payment method and choice of shipping method.

3) Links to Third-party Websites
Links to third-party websites are provided for convenience only and do not imply any approval or endorsement by the Company of the linked sites, even if they may contain the Company's logo, as such sites are beyond the Company's control. Thus, the Company cannot be held responsible for the content of any linked site or any link contained therein.
You may not create on any website a link to any page of the Company's website without the Company's prior written authorization, and you acknowledge that framing the Company's website, or any similar process is prohibited.

4) Intellectual Property
This website is protected by intellectual property rights and is the exclusive property of the Company. Any material that it contains, including, but not limited to, texts, data, graphics, pictures, sounds, videos, logos, icons or html code is rotected under intellectual property law and remains the Company or third party's property.
You may use this material for personal and non-commercial purposes in accordance with the principles governing intellectual property law. Any other use or modification of the content of the Company's website without the Company's prior written authorization is prohibited.

5) Warranty and Liability
All materials, including downloadable software, contained in the Company's website is provided «as is» and without warranty of any kind to the extent allowed by the applicable law. While the Company will use reasonable efforts to provide reliable information through its website, the Company does not warrant that this website is free of inaccuracies, errors and/or omissions, viruses, worms, Trojan horses and the like, or that its content is appropriate for your particular use or up to date, and the Company reserves the right to change the information at any time without notice. The Company does not warrant any results derived from the use of any software available on this site. You are solely responsible for any use of the materials contained in this site.
The information contained in this site does not extend or modify the warranty that may apply to you as a result of a contractual relationship with the Company.
The Company will not be liable for any indirect, consequential or incidental damages, including but not limited to lost profits or revenues, business interruption, loss of data arising out of or in connection with the use, inability to use or reliance on any material contained in this site or any linked site.
In any event, the liability of the Company for direct damages arising out of or in connection with the use, inability to use or reliance on any material contained in this site or any linked site shall not exceed the amount of 1,00 Euro.

6) Privacy and Cookies
We may need to obtain certain personal information, such as your name, home or business address and e-mail address. Such information will only be used and stored by the Company in accordance with local data privacy laws and will not be disclosed to third parties, unless required by law or judicial authorities.
You are hereby informed that you have a right of access and rectification to the data relating to you. If you wish to enforce such rights, please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
The Company's site may use "cookies" to track users traffic patterns and facilitate the use of the XTroniC Direct website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. These cookies are used to assist you in reaching the appropriate information and make your visit tailored to your individual preferences.
You are free to decline these cookies by setting your browser accordingly; however, refusing the cookies may prevent you from accessing some pages of the Company website.
Should you have any other question or request regarding our privacy policy, please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

7) Users' Comments
The Company does not assume any obligation to monitor the information that you may post on its website.
You warrant that any information, Materials (the term "Material" is intended to cover all projects, files or other attachments sent to us) or comments other than personal data, that you may transmit to the Company through the website does not infringe intellectual property rights or any other applicable law. Such information, Materials or comments, will be treated as non-confidential and non proprietary. By submitting any information or material, you give the Company an unlimited and irrevocable license to use, execute, show, modify and transmit such information, Material or comments, including any underlying idea, concept or know-how (the term "Material" is intended to cover all projects, files or other attachments sent to us).
The Company reserves the right to use such information in any way it chooses.

8) Applicable Law and Severability
Any controversy or claim arising out of or related to the Terms of Use shall be governed by Belgian law. The Commercial Court of Ghent will have exclusive jurisdiction.
If any provision of these Terms of Use is held by a court to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9) Modifications of the Terms of Use
The Company reserves the right to change the Terms of Use under which this website is offered at any time and without notice.
You will be automatically bound by these modifications when you use this site, and should periodically read the Terms of Use.

10) 15 days money-back guarantee
If you are not completely satisfied with the performance of your product, return it to us within 15 days from delivery date for a full refund of the product price. The only implication is to arrange and pay for the return costs, and return the product fully intact in its original shipping packaging (with all parts, accessories, adapters and options).

11) Returns
Contact us before any return of products and communicate the reason(s) via This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
All products that will be returned to XTroniC Direct must be in the very same condition (with all parts, accessories, adapters and options) as they were at delivery.
The customer is fully responsible for the shipment back to XTroniC Direct. We can’t cover any damage due to inapropriate or non-secured packing.

12) Shipping and delivery
Before signing any document of the logistics company: Check if your product has not been damaged!
Package damaged? Ask the driver to wait while you check the content of the package.
In case of damage: Contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it immediately and provide us with a picture of the damaged goods.
You’ll become fully responsible yourself for any damage of the goods after having signed the documents of the logistics company.

13) Warranty
Your product has a 2 year warranty for defects regarding materials and workmanship.
After return, your product will be repaired and redelivered. This warranty does not cover any abuse or accidental damage of your product nor additional shipping costs.